Posts tagged with 'Customer engagement'

Identity Protection without Compromise: Solutions

At Generali Global Assistance (GGA), we have been providing assistance and protection to customers for over 30 years. In that time, we have come…

Identity Protection without Compromise: Service

Author and psychologist Daniel Goleman remarked that “True compassion means not only feeling another’s pain but also being moved to help relieve…

Identity Protection without Compromise: Experience

According to Harvard Business Review, customer experience can be defined as the sum of all interactions a customer has with a company. The quality…

Identity Protection without Compromise: Technology

Having offered co-branded and client-branded identity protection to consumers via some of the largest U.S. insurance and financial companies for…

Decreasing Insurance Cost & Increasing Revenue Using Customer Lifetime Value

Estimated Reading Time: 4 Minutes

No matter what type of insurance policies your business sells, your customers are an integral part of your…

January 30, 2018

Tags: Articles, customer engagement, Insurance

Enterprise Solutions White Paper: A New Customer Loyalty Paradigm

Discover Enterprise Solutions that More Effectively Demonstrate Your Organization’s Loyalty

It’s time brands demonstrate their loyalty to…

Optimizing the Consumer Journey with Episodic Management

Customer care seems to be on the forefront of everyone’s mind as more organizations shift their focus to elevate the experiences their customers…

Building Trust to Generate Referrals

“Your call is important to us. Please continue to hold.” We have all heard this at one time or another. According to customer retention research,…