Posts tagged with 'Customer service'

Monitor Your Personal and Credit Data After a High-Profile Breach

The startup company, Uber, announced yesterday that 57 million of its rider and driver data were compromised, and $100,000 was paid to hackers to…

Football & Criminal Identity Theft: the Employee & Employer After-Effects

In September, many Americans start thinking about the start of football season, but for those in benefits administration, this time of year often…

Protecting Identities After Recent Data Breach Rocks Credit Reporting Bureau

If your customers and employees have been fortunate enough to never have received any type of letter notifying them that their personal…

Accolade Envy – Adding Four More Awards to the Display Case

There’s a lot to celebrate around here as we recently received news of winning multiple honors from two highly-regarded award programs: the…

Offering the Right Services to Older Adults in a Multigenerational Marketplace

Offering the Right Services to Older Adults in a Multigenerational Marketplace

Today’s active consumers span four generations—Traditionalists,…

Enterprise Solutions White Paper: A New Customer Loyalty Paradigm

Discover Enterprise Solutions that More Effectively Demonstrate Your Organization’s Loyalty

It’s time brands demonstrate their loyalty to…

Optimizing the Consumer Journey with Episodic Management

Optimizing the Consumer Journey with Episodic Management

Customer care seems to be on the forefront of everyone’s mind as more organizations shift…

The Awards Just Keep Coming – Customer Service & Identity Protection Service Marketing

The American Business Awards, the nation’s premier business awards program, recently released the winners of the 2017 Stevie® Award winners, and…