A resource designed to reduce risk.

ScamAssist®

Many find that it’s impossible to stay abreast of scammers’ ever-evolving tricks. To feel truly protected from scams, people need assistance. ScamAssist is a scam support service that takes solicitations your customers receive, performs expert research of the solicitations, and delivers case-by-case assessments on the likelihood of it being a scam, thereby reducing the chances of a customer inadvertently providing funds or sensitive information to a con artist.

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Research

Our team of trained experts investigates messages customers have received for signs of fraud and researches any organization a solicitation claims to be from.

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Compare

Our experts will compare these messages and offers to known scams and phishing schemes. 

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Assess

Our team then provides the customer with a written assessment of the believed level of legitimacy.

ScamAssist® Can Help Prevent Consumers from Falling Victim to Credit Card Scams & More

Preventing scams across all mediums

Our U.S.-based ScamAssist Specialists act as trusted advisors to customers by helping them identify which of the solicitations they have received are potentially fraudulent. Here is a list of accepted solicitation types, all of which can be provided to our team for evaluation via email and/or phone:

  • Email

  • Websites or web links/URLs

  • Flyers or postal mailings

  • Phone calls or voicemails

  • Text messages

U.S. Residents Lost a Total of $1.2 Billion to Scams in 2020¹

Cons and scams are nothing new, but they remain effective — Americans lost a total of $1.2 billion to scams in 2020, with an average loss of $850 per victim. As consumers have shifted to more convenient ways of managing their personal finances such as email, websites, and smartphones, scammers have followed with techniques that are increasingly sophisticated and more difficult to discern.

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$1.2B

Americans lost $1.2 billion to scams in 2020

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$850

$850 lost per victim on average

1. "Consumer Sentinel Network Data Book 2020.” Federal Trade Commission, Jan. 2021, www.ftc.gov/reports/consumer-sentinel-network-data-book-2020.

WARNING: NO SYSTEM USED TO DETECT SCAMMERS, MALWARE OR DANGEROUS ITEMS IS ENTIRELY SUCCESSFUL OR FOOLPROOF. ACCORDINGLY, MEMBERS WHO ACCESS AND USE SCAMASSIST DO SO ENTIRELY AT THE MEMBERS’ OWN RISK. GGA’S SCAMASSIST SERVICES ARE PROVIDED TO MEMBERS ON AN “AS IS” AND “AS AVAILABLE” BASIS. WITHOUT LIMITING THE FOREGOING, GGA AND ITS AFFILIATES, AGENTS, PARTNERS, AND SUBSIDIARIES DISCLAIM TO THE MAXIMUM EXTENT ALLOWED BY LAW ANY WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT IN CONNECTION WITH SCAMASSIST.

By asking us to evaluate a contact, offer or solicitation through ScamAssist, you agree: 1) that ScamAssist helps to determine whether an offer or solicitation is legitimate or poses an apparent threat, but it may not necessarily detect all threats; 2) that GGA is not responsible or liable for the availability, accuracy, or effectiveness of the techniques, products, tools, or resources used by GGA in its ScamAssist service; 3) that any references or links to websites or resources that GGA may send to you in response to your case do not imply any endorsement by GGA of the content, products, or services of such websites or resources; 4) that by using ScamAssist, you understand that GGA cannot and does not guarantee the safety of items checked using ScamAssist; and 5) that you assume all responsibility and risk arising from using, “clicking on,” responding to, or otherwise engaging with any offer or solicitation that you may receive.