Brandable, individual solutions: use them to complement existing offerings or to drive conversions for your star product. However you incorporate them into your strategy, Iris Micro-Experiences produce big results.
Offer an individual, user-friendly Iris Micro-Experience to customers – in your branding or ours – without the need for an Iris OnWatch portal or interface development on your end. Whether you choose a single Micro-Experience or a combination of them, you’re providing a valuable, customer-centric solution that solves real problems for your customers – and it can be delivered to them in as little as 30 days.
Scammers today use increasingly convincing tactics — making it hard for consumers to discern legitimate messages from deceptions. When your customer receives a message that they suspect is a scam, how can they tell if it’s safe to engage? ScamAssist is a distinctive scam analysis tool and 24/7 service that helps your customers avoid falling for scams of all kinds.
When your customers work with our experts, we ensure a compassionate customer experience filled with empathy because we understand the challenges they’re facing. Your customers will be treated with respect, offered multilingual assistance, and have 24/7/365 access to Iris’ team to resolve all types of identity theft and fraud.
At a time of loss, the last thing survivors want to have to deal with is the theft or fraudulent use of a deceased loved one’s identity. With Iris’ Beneficiary Companion, a dedicated coordinator is available 24/7 to put measures in place to help prevent fraud of the deceased’s identity and handle a multitude of administrative details like time-consuming phone calls and stressful paperwork.
The best solutions allow users to solve their problems quickly and easily and provide the ability to choose when to engage. And the choices don't end there; we can also work together to determine the customer enrollment option that's best for your business model.
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