Scammers today use increasingly convincing tactics — making it hard for consumers to discern legitimate messages from deceptions. When your customer receives a message that they suspect is a scam, how can they tell if it’s safe to engage? ScamAssist is a distinctive scam analysis tool and 24/7 service that helps your customers avoid falling for scams of all kinds.
Iris' proprietary IDRiskIQ tool allows users to take a brief assessment that evaluates their demographics, online behavioral attributes, and the devices they use to better assess their susceptibility to fraud. Your customers will receive their score along with immediate, personalized steps they can take to protect themselves against cybercrime and identity fraud.
When your customers work with our experts, we ensure a compassionate customer experience filled with empathy because we understand the challenges they’re facing. Your customers will be treated with respect, offered multilingual assistance, and have 24/7/365 access to Iris’ team to resolve all types of identity theft and fraud.
At a time of loss, the last thing survivors want to have to deal with is the theft or fraudulent use of a deceased loved one’s identity. With Iris’ Beneficiary Companion, a dedicated coordinator is available 24/7 to put measures in place to help prevent fraud of the deceased’s identity and handle a multitude of administrative details like time-consuming phone calls and stressful paperwork.