Welcome to the Iris Media Kit

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As CEO of Iris^® Powered by Generali, Ms. Schaffer drives the strategies around growth, product evolution, domestic and global expansion, ensuring our team is energized and engaged in our business and that our clients and their customers are happy. Leveraging her subject matter expertise of 17+ years in identity & cyber protection and restoration services, particularly as they apply to B2B2C software-as-a-service (SaaS), she was the visionary behind the behind the creation and evolution of Iris’ innovative identity & cyber protection services. Her solid balance of traditional business leadership as well as her 15 years executive experience working with SaaS companies in San Francisco and Silicon Valley, oversight for Iris securing multiple multimillion-dollar contracts with Fortune 500 companies, expanded into 112 countries worldwide with unique, country-specific services, and grew the product to encompass personal cyber and device protection services.

Schaffer has multiple industry board seat and officer experience (with Boards such as: UT Austin Center for Identity and the Identity Theft Resource Center) and is one of two female CEO’s out of 60 across the globe for our broader parent executive group. She has FBI Citizen Academy certification with focus on cybercrime and has been a judge for the Malcolm Baldridge National Service Award (the only service award awarded by the President of the United States). Schaffer’s industry expertise as a thought leader in Cyber and Identity Protection Fraud and Restoration is featured in the press regularly.

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Eugenia Blackstone is the Chief Marketing Officer for Iris Powered by Generali, a division of Generali Global Assistance (GGA). She has been responsible for developing comprehensive marketing strategies for multiple GGA solutions for over a decade, starting as a marketing manager for the business before serving as a Director of Marketing and VP of Global Marketing ahead of her current tenure as CMO. Prior to her time at Iris, Eugenia worked in marketing for major industrial equipment brands, CNH Industrial and Caterpillar. Eugenia received her Bachelor of Science in Marketing from North Carolina Agricultural and Technical State University.

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Erik Nienaber is the Chief Technology & Product Officer at Iris^® Powered by Generali. Previously he was a CTO, Vice President of Product Development at Mobile Posse, where he managed operations and technology, with a focus on streamlining product and feature development. Nienaber was a Senior Director of Software Engineering and Head of Product at My Sports Registration. He started his career in 1996 as a Technical Manager of AOL. Nienaber graduated from Georgetown University with an MBA in public policy and from George Mason University with an undergraduate degree in International Relations and Affairs.

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As VP, Global Service Delivery, Sidick oversees Iris’ 24/7/365 Resolution Center which handles all customer questions, identity theft cases, Beneficiary Companion services, and provides fraud prevention advice and resources. Having been with Iris for more than a decade, Sidick has played a critical role in launching multiple call centers across the globe, ensuring that each one complies with complex, country-specific requirements and consistently delivers high-quality, empathetic service. Sidick’s leadership is grounded in discipline and service. A former U.S. Navy Engineman, he graduated top of his class in 2023.

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As Iris’ Associate Legal Counsel, Product & Privacy, Jackson meets all our contractual needs, privacy and compliance policy management, global expansion and the legal requirements in those countries, as well as product evolution and business legal strategy. Jackson previously worked at a large law firm where he advised companies on a wide range of privacy and data security issues, including compliance, incident response, regulatory investigations, and privacy litigation.