Identity Protection Resources

Our library of identity theft resources provides insight and educational content for both businesses and individuals alike. Whether you are seeking to better understand the changing cybersecurity landscape and its impact on your business, or want information on ways to protect yourself from identity theft, you will find it here.

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  • Whitepapers
  • Case Studies
  • Infographics
  • Videos

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The Pieces of Protection - Free Isn’t Always Free - There’s A Cost to Not Being Fully Protected

During a time when free “identity theft protection” is becoming increasingly popular, it’s important to know what you’re actually getting (and maybe more importantly, not getting) in a product...

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GGA's 3rd Annual Holiday Identity Theft Survey: An Infographic Ebook

According to our 3rd Annual Holiday Identity Theft Survey, in which we polled 1,004 American adults (ages 18 years and older), we found that consumers’ concern around identity theft...

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In the Age of the Data Breach, How Are You Preparing Your Customers for the Unexpected?

In 2018, there were 1,138 reported data breaches. That’s a drastic increase from the amount reported in...

whitepapers

Before The Aftermath II: The Importance of Identity Protection in the Age of the Data Breach

Explore global and national regulations put in place to protect citizens (i.e. GDPR and CCPA)

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GGA Publishes First Global Consumer Survey, Shedding Light on Identity Theft as a Growing Global Concern

Conducted by LEXIS on behalf of GGA in 9 key countries, the Cyber Barometer Survey gathered opinions from 800...

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Improving Your Cyber Literacy

The Internet of Things (loT) has ushered in new conveniences, increased opportunities, and added means to share, connect, shop, and more. The integration of the Internet into almost every aspect of our lives has fundamentally redefined the way we as consumers operate.

whitepapers

Much Has Changed in the Last Few Decades — Except for Life Insurance Policies

Adding comprehensive 360° identity protection to your life insurance policies can better align your products to expanding consumer interests...

videos

Meet Iris Identity Protection from Generali Global Assistance

Watch this video and more on our Iris Identity Protection Youtube Channel.

whitepapers

A Multi-Generational Workforce

Today’s workplace is vastly different from what it was just a few decades ago. Indeed, technology has played the biggest role in shaping today’s offices...

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The Impact of Cybersecurity Incidents on Financial Institutions

Analysis of the types of attacks behind data breaches in the financial industry and how they manifest. We also look at the impact that these events can have on a company, such as financial loss, damage...

whitepapers

Gifting Your Customers the Promise of Protection

Our paper analyzes the currently trending in-store and online shopping scams that increase consumer risk for identity theft and fraud during the holiday season.

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Help Your Employees Overcome Cybersecurity Fears by Promoting Cyber Awareness

Increased cyber awareness has never been more important for businesses and consumers...

whitepapers

Data Protection: Employer Obligations and Motivations

Comprehensive next steps to employers on improving the data security of employee information, by both outlining how this information is most often compromised and detailing best practices to mitigate risk...

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Enterprise Solutions White Paper: A New Customer Loyalty Paradigm

Does your company have a loyalty program that delivers value, addressing your customers’ most important needs?

whitepapers

Phishing and Tax Fraud: Understanding these Growing Crimes’ Effects on Businesses

Explore the effects of phishing and tax fraud on businesses and the startling fraud trends in the FTC’s recently released Consumer Sentinel Network (CSN) Data Book...

videos

#PeopleFirst: Malick Sy

We launched our #PeopleFirst video series, to highlight the people that make us #PeopleFirst. To us, their commitment to our customers comes across in the work that they do and we hope this video series gives you a glimpse into their dedication.

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Your Customers’ & Employees’ Odds of Becoming Identity Theft Victims

Have you ever wondered about your odds of being a victim of identity theft?

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Combating Cybercrime is a Shared Responsibility

Each year the number and sophistication of cyber attacks worldwide swell. Attacks against businesses large and small, governments, and individuals are now simply par for the course...

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Privacy is Good for Business

Once lost, customer trust can be hard to regain, especially in the era of the data breach. Over 1,000 data breaches were projected to be reported before the end of 2017, exposing over 9 billion records since 2013!

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#PeopleFirst: Chanika Cobb

We launched our #PeopleFirst video series, to highlight the people that make us #PeopleFirst. To us, their commitment to our customers comes across in the work that they do and we hope this video series gives you a glimpse into their dedication.

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Before the Aftermath – The Importance of Identity Protection in the Age of the Data Breach

It's no secret that knowledge is power, and the best way for consumers to protect themselves starts with education...

whitepapers

Before the Aftermath – The Importance of Identity Protection in the Age of the Data

Data breaches can leave behind a path of destruction that lasts for years, sometimes forever. Data breaches can leave behind a path of destruction that lasts for years, sometimes forever.

videos

The People That Make Us #PeopleFirst

Watch this video and more on our Iris Identity Protection Youtube Channel.

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Infographic: Identity Thief Toolkit

There were over 15 million victims of identity fraud in 2016. Smart thieves are using new and increasingly convincing social engineering tactics to obtain the confidential information they need to steal identities. Read the infographic below to learn some...

Case Study

Partner Case Study - GGA Addresses Global Cybercrime Issue with Research- Driven International Identity Protection Platform

Cybersecurity is one of the single biggest risks organizations throughout the...

Case Study

Partner Case Study - A White-Label Solution Drives Retention and Forges Long-Term Partnership

As a leader and innovator in the legal benefits industry for almost 30 years, our Client provides a broad range of legal...

Case Study

Customer Case Study - Fraudulent Credit Card Charges

A call came into the Generali Global Assistance (GGA) 24/7 assistance center from an agent on behalf of a customer who found a $140 fraudulent charge...

Case Study

Customer Case Study - Fraudulent Income Tax Returns Filed

The Generali Global Assistance (GGA) assistance center received a call from a customer reporting that someone had fraudulently filed state and federal...

Case Study

Customer Case Study - Identity Theft by a Family Member

A customer called the Generali Global Assistance(GGA) 24/7 assistance center after discovering multiple fraudulent accounts open in his name. Months earlier, he discovered one fraudulent account...

Case Study

Customer Case Study - Paypal Account Compromised

GGA received a call from a customer who discovered that someone had ordered a watch using his PayPal account without his permission. He had already contacted PayPal to have the money refunded to his account but...

Case Study

Customer Case Study - Purse Stolen in Costa Rica

A customer and his wife were on vacation in Costa Rica when the wife’s purse was stolen out of their rental car, along with her passport, credit cards, camera, driver’s license, and Medicare card...

Case Study

Customer Case Study - Customer Lured By Phishing Scam

A customer contacted GGA's 24/7 assistance center after his Social Security number was compromised by a phishing scam. The customer was paying a medical bill online and received a pop-up window asking him to input...

Case Study

Customer Case Study - Customer Suffers Medical Identity Theft

A customer called GGA's 24/7 assistance center to report that she had been the victim of medical identity theft. She had received an explanation of benefits letter from...

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Customer Case Study - Fraudulent Bank Charges

A customer contacted GGA to report that she was notified by her bank that her account had been flagged for fraudulent activity. Though her bank refunded the money taken from her account...

Case Study

Customer Case Study - Fraudulent Checks Drain Customer’s Account

A customer contacted GGA to report that she was notified by her bank that her account had been flagged for fraudulent activity. Though her bank refunded the money taken from her account...

Case Study

Partner Case Study - One of GGA’s First-Ever Identity Protection Clients Achieves 2% Higher Retention of Policyholders with Product