Class Action Settlement Administration

Identity & Medical Information Monitoring
from Iris® Powered by Generali

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From monitoring to resolution, we've got you covered

Comprehensive Solutions
for Class Action Litigation

With over 20 years of experience in the identity & cyber protection space, Iris Powered by Generali supports leading organizations including Mastercard, GEICO, Legal Resources, and Nationwide.

Iris provides comprehensive identity and medical monitoring solutions for class action settlement administrators, including:

CheckMark-ColorScheme1 Medical information monitoring. Our industry-leading medical monitoring scans the dark web for sensitive medical information, including MRN, MBI, HSA/FSA, NHS, and DEA/NPI credentials, alerting individuals and providers when this data is detected.
CheckMark-ColorScheme1 Efficient, flexible delivery. From eligibility codes to SSO, Iris provides multiple delivery and member enrollment options.
CheckMark-ColorScheme1 Multinational capabilities. With solutions in 120+ countries, multilingual support, and regionally relevant protection features, Iris is equipped to provide global support.
CheckMark-ColorScheme1 People-first resolution support. Our 24/7/365 U.S.-based resolution experts deliver compassionate, live support, with a 96% customer satisfaction rating.
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Industry-leading solutions for class action settlement

Medical Identity Monitoring

We monitor the dark web for sensitive medical information, alerting individuals and providers if the following data is found:

CheckMark-ColorScheme1 Healthcare Insurance ID
Scans the dark web for compromised medical, dental, vision, and prescription plan identifiers – alerting individuals if their health plan details are found in places they shouldn't be.
CheckMark-ColorScheme1 Medical Record Number (MRN)
Detects exposure of MRNs, which can unlock access to full medical histories, diagnoses, treatments, and personal health data – posing serious risks of fraud or misuse.
CheckMark-ColorScheme1 Medicare Beneficiary Identifier (MBI)
Monitors for signs of Medicare ID theft that could lead to false claims, billing fraud, or illegal access to healthcare services.
CheckMark-ColorScheme1 National Health Service (NHS) Number
Identifies UK-specific NHS number exposures on the dark web, alerting individuals if their unique medical ID is at risk of abuse.
CheckMark-ColorScheme1 National Provider Identifier (NPI) Monitoring
Alerts licensed healthcare professionals that their provider credentials have been compromised or misused.
CheckMark-ColorScheme1 DEA Number Monitoring
Monitors the dark web for DEA registration numbers, which grant prescription authority.
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Provide Class Members Comprehensive Identity Protection

Let Iris help you deliver the identity monitoring and protection services required by your data breach settlement agreements. We have the specialized services and technology to meet the unique needs of breach-affected class members.

Partner with Iris to provide real protection, real monitoring, and real peace of mind
for individuals whose personal information may have been compromised.

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Medical Identity Monitoring

We monitor for exposure of sensitive medical credentials across the dark web and criminal marketplaces, alerting individuals when data tied to insurance, treatment, or prescriptions is at risk. This includes Healthcare Insurance IDs, MRNs, MBIs, NHS Numbers, NPIs, and DEA Numbers – key elements in medical identity theft and fraud.

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Health Savings Account (HSA) and Flexible Savings Account (FSA) Monitoring

Tracks registered HSAs and FSAs for unusual or unauthorized activity – helping individuals respond quickly if their health-linked funds are targeted.
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High Risk Transactions Monitoring

Provides alerts when attempts are made to access sensitive online accounts, such as healthcare portals or banking accounts, where multi-factor or identity authentication checks are involved.

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Dark Web Monitoring

Combines AI-powered surveillance with human threat intelligence to monitor hidden online spaces – like dark web markets, data dumps, and hacker forums – for signs of stolen personal, medical, or financial data.
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Single- or Tri-Bureau Credit Monitoring

Watches for early signs of credit fraud, such as new accounts, unexpected inquiries, or address changes – alerting consumers in near real-time.
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24/7/365 Fraud Resolution

Our U.S.-based identity specialists are available around the clock to help individuals recover from fraud or identity theft with empathy, speed, and expertise.
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Identity Theft Protection Toolkit

A digital resource hub with easy-to-use templates, affidavits, and educational content – designed to help individuals take action and understand their rights.
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Online Fraud Protection Center

An all-in-one help hub to initiate fraud alerts, freeze credit, dispute credit report errors, request medical reports, and more.
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Monthly Risk Alerts

Regular updates to keep users informed of new scams, fraud trends, and recommended steps to stay protected.
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Up to $1 Million Medical Identity Theft Insurance

Reimbursement for covered expenses related to the identity recovery process.*

 

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Up to $1 Million Unauthorized Electronic Fund Transfer Reimbursement

Cash Recovery for unauthorized electronic fund transfers from Checking & Savings Accounts or Investment/Health Savings Accounts.*

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I am very appreciative of your help and professionalism. I am really thankful for you guiding me since you were the first phone call I made. Please let your management know how pleased I was in your assistance and patience in listening to our potential breach of my daughters credit.
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Iris End-Customer
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My resolution expert was very patient with me and explained the process very thoroughly and gave me assurance in what to me was a very frightening situation.
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Iris End-Customer
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I spent close to an hour with my resolution expert, and she went above and beyond the call of duty. She was fantastic, she had the patience of Job. I will be 90 tomorrow and she walked me through everything, she was so helpful, talked me through it and got me through it. I will now be able to enjoy my birthday tomorrow. You can use me for anything, because I think she was fabulous.
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Iris End-Customer
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Identity protection is necessary today, and this service is thorough and trustworthy. We have experienced identity theft and were very pleased with the attention and protection provided here.
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Iris End-Customer
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She was very clear in what she needed from me and was quick.  She had an answer to every question I had.  From the very beginning, I felt very secure.  It was fast, friendly, and accurate.
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Iris End-Customer
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The person was a good listener, patient, knowledgeable, and professional. He listened to my concerns and had good information, which answered those concerns and my questions.
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Iris End-Customer
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The person with whom I spoke was very knowledgeable, helpful, patient, and courteous. He was able to answer my questions and resolve my issue.
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Why Choose Iris

Iris® Powered by Generali is a B2B2C global identity and cyber protection company owned by the 190-year-old multinational insurance company, Generali, that feels passionately about not just developing effective identity protection solutions but also integrating them into people’s lives in a meaningful and impactful way. We first opened our doors with a simple mission, to bring customers from distress to relief – anytime, anywhere– and went on to become one of the very first identity theft resolution providers in the U.S. in 2004. Today, we partner with some of the world’s most well-known brands, protecting their people how they want to be protected, no matter where they are.

*The Identity Fraud Expense Reimbursement benefit is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, under group or blanket policies issued to Policyholder or its respective affiliates for the benefit of its Members. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits..