Generali Global Assistance, Inc., dba Iris® Powered by Generali Cookie Policy

Effective as of 3/14/23.

This Cookie Policy explains how Generali Global Assistance, Inc., dba Iris® Powered by Generali (“Iris”, “we”, “us” or “our”) uses cookies and similar technologies in connection with the website and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Website”).

Our Privacy Policy explains how we collect and use information from and about you when you use our Website.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies serve different purposes, like helping us understand how a website is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.

Our Website may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them).

We may use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when it revisits our Website; and (2) third-party cookies, which are served by service providers or business partners on our Website, and can be used by these parties to recognize your computer or mobile device when it visits other Website. Third-party cookies can be used for a variety of purposes, including website analytics and social media features.

What types of cookies and similar tracking technologies does Iris use on the Website?

On the Website, we may use cookies and other tracking technologies in the following categories described in the table below.





Links to Privacy Policy


These cookies are necessary to allow the technical operation of our Website (e.g., they enable you to move around on a website and to use its features).

Google Tag Manager



These cookies are used by advertising companies to collect information about how you use our Website and other Website over time. These companies use this information to show you ads they believe will be relevant to you within our Website and elsewhere, and to measure how the ads perform.

Google dynamic remarketing







These cookies help us understand how our Website is performing and being used. These cookies may work with web beacons included in emails we send to track which emails are opened and which links are clicked by recipients.

Google Analytics

Linkedin Analytics






These cookies enhance the performance and functionality of our Website.



What other similar technologies do we use?

We may also use the following types of technologies that are similar to cookies:

Browser Web Storage: We may use browser web storage (including via HTML5), also known as locally stored objects (“LSOs”), for similar purposes as cookies. Browser web storage enables the storage of a larger amount of data than cookies. Your web browser may provide functionality to clear your browser web storage.

Web Beacons: We may also use web beacons (which are also known as pixel tags and clear GIFs) on our Website and in our HTML formatted emails to track the actions of users on our Website and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Website, so that we can manage our content more effectively.

Your choices

You have the right to choose whether or not to accept cookies and to set your own cookie preferences on your computer. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Website may not work properly. For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit If you do not accept our cookies, you may experience some inconvenience in your use of our Website. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Website. Users may opt out of receiving targeted advertising on Website through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. European users may opt out of receiving targeted advertising on Website through members of the European Interactive Digital Advertising Alliance by clicking here, selecting the user’s country, and then clicking “Choices” (or similarly-titled link). Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.

If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.


Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.


How to contact us

1250 24th St NW Suite 600

Washington, DC 20037