bjohnson
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Oct 19, 2021 • 2 min read
Articles, customer service, Fraud Prevention, #PeopleFirst, Resolution, Video, 2021 Cybersecurity Awareness Month

Video: The People Who Make Us #PeopleFirst

By bjohnson
May 28, 2020 • 5 min read
Articles, customer loyalty, Identity Fraud, Identity Theft, identity protection, insurance industry, retention

Shine Like a Rock Star by Boosting Your Bottom Line

By bjohnson
Dec 16, 2019 • 3 min read
Articles, Fraud Prevention, Identity Fraud, Identity Theft

The World of Scams, Identity Theft, and Identity Fraud

By bjohnson
Nov 25, 2019 • 2 min read
Articles, Consumer Tips, Infographic, Identity Protection without Compromise

Identity Thieves & the Holiday Season

By bjohnson
Sep 12, 2019 • 3 min read
Articles, customer service, Enterprise, Generali Global Assistance, #PeopleFirst

Life Can Bring Unexpected Storms. Don’t Let Identity “Protection” Catch Your Customers Off-Guard

By bjohnson
Aug 27, 2019 • 5 min read
Articles, identity protection, financial-institutions

The Cost of Familiar Fraud to Financial Institutions

By bjohnson
Jun 27, 2019 • 3 min read
Articles, customer engagement, customer loyalty, Insurance

Differentiating Your Business on National Insurance Day and Beyond

By bjohnson
Jun 18, 2019 • 5 min read
Articles, customer loyalty, customer service, Resolution, identity protection, Beneficiary Companion

When Should Your Customers Designate a Legacy Contact for Their Facebook Account?

By bjohnson
May 28, 2019 • 4 min read
Articles, customer service, Fraud Prevention, Identity Theft, seniors, scam

Lifetime Impacts of Identity Theft: Seniors are Not Exempt

By bjohnson
May 16, 2019 • 3 min read
Articles, Data Breach, Identity Fraud, Identity Theft, Protecting Employees’ Identities, Identity Protection without Compromise

History's Most Famous Cases of Identity Theft

By bjohnson
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