Strategic Partnership that Delivers Positive Results

Picking the right partner is critical. How do you begin to seek out other businesses that you can associate with on a long‐term basis? By their…

White Paper: Much Has Changed in the Last Few Decades — Except for Life Insurance Policies

As a life insurance carrier, you know that the policies you sell are an important piece of your customers’ financial well-being. Unfortunately,…

Two Million T-Mobile Customers Affected by a Data Breach: Actions Customers Can Take

T-Mobile, a wireless company with 77 million customers, announced last week that hackers stole the personal information of two million of their…

Different Customer Personas Can Help You to Stay Competitive In the Insurance Comparison Battle

Estimated Reading Time: 5 Minutes

Today’s consumers are extremely savvy and very resourceful. They are dictating how insurance providers should…

Building Loyalty with Value-Added Services

Estimated Reading Time: 3 Minutes

In our society, providers of almost any product or service type seems to be a dime a dozen to consumers, as…

Macy’s is the Latest Retailer Rocked by a Breach

We’re guessing some of you are reaching data breach fatigue, but that doesn’t mean you should stop paying attention. Mega department store Macy’s…

How Financial Solutions Providers Can Increase Customer Lifetime Value

Estimated Reading Time: 5 Minutes

Financial institutions offer consumers many products to help grow and manage their wealth, such as bonds,…

Loyalty without Compromise: Reworking Program Models to Drive Effectiveness

Building lasting loyalty among existing customers has long been a focus for businesses across all industries, as it’s well-known that it costs…

Retention without Compromise: How Traditional Companies Can Disrupt Insurance Industry Disruptors

Profits may be booming for many insurers, but that doesn’t mean the industry isn’t without its challenges. Fast-evolving technology and companies…