Estimated Reading Time: 4 Minutes
Author and psychologist Daniel Goleman remarked that “True compassion means not only feeling another’s pain but…
Estimated Reading Time: 3 Minutes
Generali Global Assistance (GGA) has been a leader in the assistance industry for over 50 years, aiding and…
Estimated Reading Time: 2 Minutes
While 2020 might have felt like the longest year ever, and brought various challenges for both consumers and…
January
19,
2021
Tags: Articles, Credit Union, customer loyalty, Fraud Prevention, Identity Fraud, Identity Theft, retention, financial-institutions, Value Added Services, Commercial Banking, Coronavirus, Recap, Top Blogs of 2020, Dark Web
Estimated Reading Time: 3 Minutes
Without question, the insurance industry offers consumers protection like no other. From consumers’ homes,…
July
09,
2020
Tags: Articles, Case Study, customer loyalty, Identity Theft, Insurance, identity protection, insurance industry, retention
Estimated Reading Time: 6 Minutes
While the recent pandemic has brought along many challenges for both businesses and consumers, it has also…
June
11,
2020
Tags: Articles, Credit Union, customer loyalty, Financial Brokers, Identity Fraud, Identity Theft, identity protection, Commercial Banking, Differentiation
Estimated Reading Time: 5 Minutes
During challenging times such as the COVID-19 pandemic, customer retention is not only fundamental to the…
May
28,
2020
Tags: Articles, customer loyalty, Identity Fraud, Identity Theft, identity protection, insurance industry, retention
Estimated Reading Time: 5 Minutes
The recent COVID-19 pandemic has introduced quite a number of changes – and challenges – for consumers and…
April
16,
2020
Tags: Articles, Credit Unions, customer engagement, customer loyalty, Insurance, identity protection, Value Added Services, Commercial Banking
Estimated Reading Time: 5 Minutes
In today’s age, companies are expanding their service and product lines more than ever before. Amazon, which was…
February
14,
2020
Tags: Articles, Credit Union, customer engagement, customer loyalty, customer service, Insurance, financial-institutions, Value Added Services, Commercial Banking
Most will probably agree that the insurance industry is pretty saturated with nearly 6,000 insurers reportedly in the U.S. in 2016. This market…
June
27,
2019
Tags: Articles, customer engagement, customer loyalty, Insurance
