Posts tagged with 'Customer service'

Life Can Bring Unexpected Storms. Don’t Let Identity “Protection” Catch Your Customers Off-Guard.

Estimated Reading Time: 3 Minutes

With the increased adoption of new technology and the rise in the Internet of Things (IoT), our lives are more…

Building Loyalty with Products & Services Customers Actually Find Valuable

Estimated Reading Time: 5 Minutes

In today’s age, companies are doing more than ever before. Amazon, which was once an online bookseller, has…

When Should Your Customers Designate a Legacy Contact for Their Facebook Account?

Estimated Reading Time: 5 Minutes

Step-by-step “how to” on assigning a legacy contact for Facebook accounts, including a brief summary of what is…

Lifetime Impacts of Identity Theft: Seniors are Not Exempt

The crimes of identity theft and fraud are unique in that their effects often have longstanding ramifications on their victims. Unlike other…

Identity Protection without Compromise: Solutions

At Generali Global Assistance (GGA), we have been providing assistance and protection to customers for over 30 years. In that time, we have come…

Identity Protection without Compromise: Service

Author and psychologist Daniel Goleman remarked that “True compassion means not only feeling another’s pain but also being moved to help relieve…

Identity Protection without Compromise: Experience

According to Harvard Business Review, customer experience can be defined as the sum of all interactions a customer has with a company. The quality…