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Estimated Reading Time: 1 Minute
Tags: Articles, Credit Union, customer service, Identity Fraud, Identity Theft, Infographic, Insurance, retention, financial-institutions, Value Added Services, Commercial Banking, Technology, Customer Satisfaction, Comprehensive Identity Protection, Cybersecurity, Research, Webinar Recap
Estimated Reading Time: 6 Minutes
Tags: Articles, customer loyalty, customer service, retention, Marketing, Customer Experience, Partner Marketing, Accelerate Program
Estimated Reading Time: 2 Minutes
At Iris powered by Generali, we are proud to call ourselves a people-first company. While “people-first” could seem…
Tags: Articles, customer service, Fraud Prevention, #PeopleFirst, Resolution, Video, 2021 Cybersecurity Awareness Month
Estimated Reading Time: 4 Minutes
Author and psychologist Daniel Goleman remarked that “True compassion means not only feeling another’s pain but…
Estimated Reading Time: 3 Minutes
A recent survey found that companies rank customer experience as the top priority for their business in the next…
Estimated Reading Time: 5 Minutes
In today’s age, companies are expanding their service and product lines more than ever before. Amazon, which was…
Tags: Articles, Credit Union, customer engagement, customer loyalty, customer service, Insurance, financial-institutions, Value Added Services, Commercial Banking
Estimated Reading Time: 3 Minutes
Smart companies understand that keeping…
Tags: Articles, customer service, Employee Benefits, loyalty, #PeopleFirst, HR Professionals, Customer Satisfaction
Estimated Reading Time: 3 Minutes
With the increased adoption of new technology and the rise in the Internet of Things (IoT), our lives are more…
Tags: Articles, customer service, Enterprise, Generali Global Assistance, #PeopleFirst
Estimated Reading Time: 5 Minutes
Step-by-step “how to” on assigning a legacy contact for Facebook accounts, including a brief summary of what is…
Tags: Articles, customer loyalty, customer service, Resolution, identity protection, Beneficiary Companion
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