Estimated Reading Time: 2 Minutes
At Iris powered by Generali, we are proud to call ourselves a people-first company. While “people-first” could…
Tags: Articles, customer service, Fraud Prevention, #PeopleFirst, Resolution, Video, 2021 Cybersecurity Awareness Month
Estimated Reading Time: 4 Minutes
Author and psychologist Daniel Goleman remarked that “True compassion means not only feeling another’s pain but…
Estimated Reading Time: 3 Minutes
A recent survey found that companies rank customer experience as the top priority for their business in the next…
Estimated Reading Time: 5 Minutes
In today’s age, companies are expanding their service and product lines more than ever before. Amazon, which was…
Tags: Articles, Credit Union, customer engagement, customer loyalty, customer service, Insurance, financial-institutions, Value Added Services, Commercial Banking
Estimated Reading Time: 3 Minutes
Smart companies understand that…
Tags: Articles, customer service, Employee Benefits, loyalty, #PeopleFirst, HR Professionals, Customer Satisfaction
Estimated Reading Time: 3 Minutes
With the increased adoption of new technology and the rise in the Internet of Things (IoT), our lives are more…
Tags: Articles, customer service, Enterprise, Generali Global Assistance, #PeopleFirst
Estimated Reading Time: 5 Minutes
Step-by-step “how to” on assigning a legacy contact for Facebook accounts, including a brief summary of what is…
Tags: Articles, customer loyalty, customer service, Resolution, identity protection, Beneficiary Companion
The crimes of identity theft and fraud are unique in that their effects often have longstanding ramifications on their victims. Unlike other…
Tags: Articles, customer service, Fraud Prevention, Identity Theft, seniors, scam
Credit card scams and other cons are nothing new but they remain effective – Americans lost an average of $500 to imposter scams in 2017 and over…
Tags: Articles, customer service, Fraud Prevention, Generali Global Assistance, Identity Theft, scam assist
Iris® is your partner in people-first identity protection by Generali Global Assistance (GGA). With 24/7 support and monitoring services, suspicious activity alerts and a personalized online dashboard, Iris puts consumers in control of their own identity. Backed by award-winning support and globally-trusted Generali service, Iris swiftly and expertly assists consumers in their time of need.
